Incoming payment
Every payment has a sender, amount and reference. It only increases the available balance once the funds arrive and clear review.
PAYMENT FLOWS
From an incoming payment to a USDC withdrawal
Show customers where their money is: waiting to arrive, under review or available to use. Before withdrawing, they check the amount they'll receive, the fee and the wallet address.
DEMO / TRANSFER
Withdrawal to a wallet
Alex Morgan
Amount to receive
200 USDC
USD → USDC
- Amount debited
- 200 USD
- Recipient wallet
- DEMO •••• a7f2
- Status
- Awaiting confirmation
Illustrative calculation without fees · 1 USD = 1 USDC
HOW IT WORKS
Review and quote
If an invoice is required, the customer sees the request in the app. Before a withdrawal, the service obtains the rate and fees to show the final amount.
Transfer to a wallet
The customer checks the asset, network and wallet address. After submission, the status and transaction ID remain in their history.
The same payment history for customers and support
Know what to do next
If funds haven't arrived, the customer can check the account details with the sender. An invoice request includes a document upload action; a completed withdrawal links to the transaction.
Context for support
Your team sees the customer's document requests, status changes and withdrawal quote in the payment record, without asking for screenshots.
Before launch, we agree on countries, currencies, permitted senders, document requirements and settlement rules. The selected program determines which functions can be included.
BEFORE YOU CONNECT
Product questions
Start with the payments your customers need
Answer four questions about your customers, countries, payments and app to create a brief you can discuss with your team.