Customer verification
The customer completes identity or business verification. The provider then makes a separate decision on whether to open the account.
RECEIVING PAYMENTS
Let customers get paid through your app
A freelancer shares account details with a client; a business receives payment for an invoice. Your app shows what arrived, its status and how much is available.
DEMO / ACCOUNT
Customer account details
Alex Morgan
Personal account
USD
DEMO •••• 2048
- Recipient
- Alex Morgan
- Currency
- USD
- Service name
- your.bank
Sample account in the customer app
HOW IT WORKS
Account details
Once approved, the app displays account details and instructions covering who can send money and which reference to use.
The payment arrives
The app shows the incoming payment and review result. The program determines the settlement currency and whether customers can hold a balance.
A customer account with context for support
For the customer
Account details with the recipient's name, instructions for the sender and a payment history. If a document is needed, the request appears alongside the payment.
For your team
Customer profiles link verification status to payments. Support can find a transfer by its reference, amount or sender.
Before launch, we agree on countries, currencies, permitted senders, document requirements and settlement rules. The selected program determines which functions can be included.
BEFORE YOU CONNECT
Product questions
Start with the payments your customers need
Answer four questions about your customers, countries, payments and app to create a brief you can discuss with your team.